IT MAKES US ALL THE BETTER TO SERVE OUR CUSTOMERS —
THEN, NOW AND INTO THE FUTURE.
58 years ago, Continental was founded on a specific vision:
To fully support emerging and midsize companies with superior client responsiveness and uniquely tailored business solutions. In the decades that have passed, we have never wavered in pursuit of this vision.
IT IS WHAT INSPIRES OUR MOTTO:
POWER OF STABILITY. SPIRIT OF AGILITY.
As we were in the beginning, we remain an independent, privately held corporation. And we have no intention of changing. This means that we are committed to partnering with you for the long haul.
Along with our staff of seasoned professionals, this foundation is what allows us to respond quickly and nimbly to our customers, and to design and execute flawlessly on suites of services we adapt to each client.
It is what makes us a leader in the industry and explains in part why we have handled more than 60% of all US IPOs brought to market in the past three years. In the past several years, we have had record year over record year which is a testament to our refusal to ever settle for the status quo.
It is what inspires our motto: Power of stability. Spirit of agility.
WHO WE SERVE
We provide transfer agent services to over 1,500 transfer agent customers and cross-border agent services to 135 global issuers. Continental has earned the position of the premier Stock Transfer Agent in North America several years in a row. In addition, we have been recognized as the leader for client value for over a decade.
As proud as we are of our history, we are even more proud of the fact that we satisfy our customers time and again, no matter how challenging their needs may be.
That comes to more than 2 million shareholders of record worldwide. Although we are the fourth largest agent in the United States, we serve our clients and their shareholders in ways mega transfer agents cannot: with personal attention from senior staff, flexible offerings, innovative technology, exceptional execution and an unmatched value.
I wanted to personally thank you for all of the great work you have done to make the closing of our offering, and the start of trading, go so smoothly. I am delighted that we have selected Continental, and we are fortunate to have you working with us. Looking forward to speaking with you sometime soon. I just wanted to reach out and express my appreciation for your contributions to our success. Thank you.
I've worked with Ana in the past. Her support in the past is the biggest reason I'm back with CST.
Thanks for always providing great service, a great product and being so supportive and easy to work with – especially during these uncertain times! I really appreciate all of you!
I wanted to take a moment to recognize your fabulous team at Continental. Yesterday we completed our 1st Virtual Annual Meeting. From start to finish, they were there to handle all our requests and needs. Mark and his team from printing, to Maribel’s daily emails with totals. Bob Zubrycki with his calm demeanor. Luther, with all his assistance with the DTC. Dan Murphy at EZOnline was my knight in shining armor when last-minute adjustments needed to be made. And then, of course, I can not forget my incredible rep, Bernie. She is a gem and has become a friend to me, as many of the people listed above have as well. You should be very proud of your team, and please know that The Victory Bank is above pleased with the level of service and professionalism that our clients and I receive every time we call Continental. Thank you!
I just wanted to let you know that the virtual annual meeting was a great success. Rich Andrews did an amazing job walking us through the process. It was a pleasure!
I am writing this email to give recognition to your compliance department. Our CES group at RBC has been assisted by Michele Jones and Theresa Scelzi with our restricted transactions for many years. The service they have and continue to provide us is superior. They are very knowledgeable of this business, responsive to time-sensitive situations, which is very common with these transactions, and always punctual and pleasant to work with. They are appreciated and hopefully recognized for the service they provide.Over the years we have recommended Continental Stock Transfer to companies who have requested transfer agent recommendations based on the service your department has provided us.
I’m coming up on the end of my first year as GC of a public company. It is a world that I have not previously operated in and one that is full of many challenges. I just wanted to take a minute to let you all know that I think you are an excellent team. Without exception, every time in the last year I have asked any question of any of you, you have been more than helpful. And you have provided that help almost immediately. Thank you.
Your customer service is a model that I try to achieve in my own practice - though I often fail. Well done.