
Custom Printing
Author: Robert Zubrycki We were thrilled to discover that our Certificate on Demand program is much more popular than anticipated. Because of this demand, we upgraded our color printer to a new Canon printer which is much more versatile, not only for printing...

Certificate On-Demand
With our Certificate On-Demand service, clients have the ability to create a stock or warrant certificate. Our client is charged a setup fee and certificates are printed as needed, eliminating the need to safe-keep an expensive certificate inventory. This service uses...

Strongest Advantages of Virtual Shareholder Meetings and Virtual Earnings Meetings
Author: Robert Zubrycki 1. Streamed live on our hosted meeting webpage to better meet attendee expectations Support shift to streaming attendees (in 2023, 80% of our virtual meeting attendees use streaming) Enhances communication with comprehensive informational web...

Customer Care Corner
CST Upgraded Its Entire Phone System In February 2023, CSTT upgraded its entire phone system. The new telephone system, Dialpad, is a significant enhancement with additional benefits to our Shareholders, Issuers, and CSTT employees, alike. First, the Relationship...

UPDATE! Continental Share Sales Program
Continental Stock Transfer and Trust Company now offers a Share Sales Program for issuers trading on the open market that do not currently have a Dividend Reinvestment or Direct Stock Purchase Plan. Continental provides shareholders the ability to sell their physical...

Abandoned Property
Unclaimed property reporting, abandoned property reporting, or more commonly referred to as escheatment are all terms associated with remitting unclaimed or dormant assets to the various states/jurisdictions. Escheatment is an unfortunate fact of life for financial...

Quality Assurance – Enhancing the Shareholder Experience
Any company, regardless of industry, has the same competitive differentiator, The Customer Experience (CX). Aside from cost, CX is the main contributor to a customer’s decision. CX extends across all of the customer touchpoints; from pre-sale to product to post sale...