Notes from the Chairman Spring 2020 Newsletter

Notes From the Chairman

I write to you now in what can only be described as unusual and challenging times. We have all faced the current national health emergency created by the COVID-19 pandemic and, of course, that brings enormous challenges to every aspect of our business and personal lives this year. Insofar as Continental is concerned, I have reported to our customers almost weekly with regard to the many steps we at Continental have taken relating to the COVID-19 pandemic and its effects on our business and yours. It is not my intention here to repeat all of the many steps we have taken since triggering our Pandemic Plan on March 4, 2020. However, the key point is that we have continued to service all of our customers and their shareholders without any interruption or diminution in our services from March 4 to today. This is attributable to our advance planning and testing over the past four years of our Pandemic Plan and Business Continuity Plan. This planning has allowed us to stay open throughout while functioning mostly on a remote basis.


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