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For immediate help call us. You will speak with a client representative.
We do not employ an Interactive Voice Response system. Our call center model is the best in the industry – domestic staff trained to address your questions, with an average speed to answer of less than 10 seconds. Senior management is available 24/7 if needed.
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Our priority is to provide issuers and shareholders with answers and support that make a difference.
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Online Form: Click here to fill out a form with your questions/comments.
ControlBook Reporting is a client-based online tool for issuers that allows access to your Share Controls for every class of stock on-demand.
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ContinentaLink allows the issuer to access all individual account records and has the capability of extensive reporting.
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FREQUENTLY ASKED QUESTIONS (FAQs)
For useful forms and documents please check out our Shareholder Library.
I just had a wonderful customer service experience with Aubrey at Continental. He was extremely courteous, knowledgeable, and helpful to me when discussing my two accounts that hold ACNB Corporation stock. Hopefully all our stockholders will continue to receive the same experience.
You are absolutely awesome!! I so love working with you and your company. I appreciate everything that you have done for me and the Bank. Your quick responses, accurate details, and knowledge is above and beyond. It has been a pleasure working with you and your professional staff for the past 14 months. If it were my choice, I would be using Continental Stock Transfer and Trust Company instead of the other guy!
Well, that was extraordinary client service - far from the norm in our past dealings with other transfer agents!
You are such a pleasure to work with. Your responsiveness and professionalism are much appreciated.
We are thankful for having a great rep at Continental!
I wanted to personally thank you for all of the great work you have done to make the closing of our offering, and the start of trading, go so smoothly. I am delighted that we have selected Continental, and we are fortunate to have you working with us. Looking forward to speaking with you sometime soon. I just wanted to reach out and express my appreciation for your contributions to our success. Thank you.
I've worked with Ana in the past. Her support in the past is the biggest reason I'm back with CST.
Thanks for always providing great service, a great product and being so supportive and easy to work with – especially during these uncertain times! I really appreciate all of you!
I wanted to take a moment to recognize your fabulous team at Continental. Yesterday we completed our 1st Virtual Annual Meeting. From start to finish, they were there to handle all our requests and needs. Mark and his team from printing, to Maribel’s daily emails with totals. Bob Zubrycki with his calm demeanor. Luther, with all his assistance with the DTC. Dan Murphy at EZOnline was my knight in shining armor when last-minute adjustments needed to be made. And then, of course, I can not forget my incredible rep, Bernie. She is a gem and has become a friend to me, as many of the people listed above have as well. You should be very proud of your team, and please know that The Victory Bank is above pleased with the level of service and professionalism that our clients and I receive every time we call Continental. Thank you!
I just wanted to let you know that the virtual annual meeting was a great success. Rich Andrews did an amazing job walking us through the process. It was a pleasure!
I am writing this email to give recognition to your compliance department. Our CES group at RBC has been assisted by Michele Jones and Theresa Scelzi with our restricted transactions for many years. The service they have and continue to provide us is superior. They are very knowledgeable of this business, responsive to time-sensitive situations, which is very common with these transactions, and always punctual and pleasant to work with. They are appreciated and hopefully recognized for the service they provide.Over the years we have recommended Continental Stock Transfer to companies who have requested transfer agent recommendations based on the service your department has provided us.
I’m coming up on the end of my first year as GC of a public company. It is a world that I have not previously operated in and one that is full of many challenges. I just wanted to take a minute to let you all know that I think you are an excellent team. Without exception, every time in the last year I have asked any question of any of you, you have been more than helpful. And you have provided that help almost immediately. Thank you.
Your customer service is a model that I try to achieve in my own practice - though I often fail. Well done.