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Customer Care Corner

Customer Care Corner

CST Upgraded Its Entire Phone System In February 2023, CSTT upgraded its entire phone system. The new telephone system, Dialpad, is a significant enhancement with additional benefits to our Shareholders, Issuers, and CSTT employees, alike. First, the Relationship...

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UPDATE! Continental Share Sales Program

UPDATE! Continental Share Sales Program

Continental Stock Transfer and Trust Company now offers a Share Sales Program for issuers trading on the open market that do not currently have a Dividend Reinvestment or Direct Stock Purchase Plan. Continental provides shareholders the ability to sell their physical...

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Abandoned Property

Abandoned Property

Unclaimed property reporting, abandoned property reporting, or more commonly referred to as escheatment are all terms associated with remitting unclaimed or dormant assets to the various states/jurisdictions. Escheatment is an unfortunate fact of life for financial...

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Customer Care Corner

Quality Assurance – Enhancing the Shareholder Experience

Any company, regardless of industry, has the same competitive differentiator, The Customer Experience (CX). Aside from cost, CX is the main contributor to a customer’s decision. CX extends across all of the customer touchpoints; from pre-sale to product to post sale...

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Available Now! Virtual Earnings Meetings

Available Now! Virtual Earnings Meetings

Continental Stock Transfer & Trust is now offering Virtual Earnings Meetings Using the same high-quality service we have for our Virtual Shareholder Meetings. Coordination – Fully managed earnings call service with a meeting coordinator Support – Hosted meeting...

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Audit Confirmation Turnaround Standards

Audit Confirmation Turnaround Standards

We are pleased to provide a dedicated email for audit confirmations. In order to provide efficient and timely service, audit firms requesting confirmations relating to stock balances are to be sent by email to confirmationrequest@continentalstock.com. Our team of...

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UPDATE! Continental Share Sales Program

Continental Share Sales Program

Continental Stock Transfer and Trust Company now offers a Share Sales Program for issuers trading on the open market that do not currently have a Dividend Reinvestment or Direct Stock Purchase Plan. Continental provides shareholders the ability to sell their physical...

read more