Petra has worked in the transfer agency business for over 10 years. First working as a transaction processor, she learned the ins and outs of the transfer business. Eventually she moved on to work in the Operations department, managing the process improvement and deliverables of offshore employees in India.
Along with traveling to India to provide training and development, she was the main contact for any issues that would arise within her team.
With her experience managing client expectations, she has been commended for her ability to handle a large workload while delivering results on time. Petra is a graduate of Bridgewater State University and recently became a certified Scrum Master.